Method 1

1. Plugin the Windows-layout wired keyboard onto the PC’s blue USB port (the rear, top-left port).

2. Press Ctrl + Alt + Delete and you will see the following screen and you will be brought to the Windows lock screen.​ 

3. Click on “Sign Out” and select “Zoom Admin”

Note: Zoom Rooms will start one more time. To exit Zoom Rooms, tap on the screen and press on “Exit” on the bottom left.

The password the account is:

• Zoom Admin account：Zoom1234
• Zoom account：Zoom123

Method 2

1. Touch the D7 display and click on the Settings button
2. In the Settings view, select the General tab on the left side
3. Select the Windows Settings option to exit D7 into Windows Interface
4. Select “Zoom Admin” → enter Zoom1234 to enter the Window Interface 

Note : Do not change Zoom Admin password.

How to identify the series of your hardware?

There are various ways to identify the hardware series,

• D7 Series 1: DB0355
• D7 Series 2: DB50455

The following characteristics are unique to Series 2 devices

• Matte display
• No DTEN logo display light at the bottom 
• No Rs232 commands port   

D7 55” Series 1 

D7 55″/75″ Series 2

What new changes were made in the Series 2 hardware?  

• Matte display 
• No DTEN logo display light at the bottom 
• Rs232 commands through USB Port

What is the new software? 

• Series 1：Windows 10 IoT Enterprise version1607 (Windows LTSC v1607)
• Series 2：Windows 10 IoT Enterprise version1809 (Windows LTSC v1809)

Is DTEN discontinuing Series 1 production?

Yes

Are there any changes with the specs on D7 55 Series 2? 

All the capabilities, camera system, audio system, inputs and outputs, power, VESA, product dimensions, package dimensions, package weight, operating temperature, remain the same.

Is DTEN discontinuing models with RS232 control?

We are updating the RS232 commands through the USB connector/USB port.

Are there any differences in firmware version numbers? 

The version numbers will be different for each series. If there is a new release, we will announce it in the release notes. 

Are there any changes to the user interface? 

Initially, the user interface between DTEN D7 Series 1 & Series 2 will be slightly different.  Starting with DTEN D7 firmware version 1.8, the user interface will be the same.